Maintenance...

...the best way to care for your stone

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Granite: 

One of the hardest natural stones available and the most durable wearing natural material supplied by Lowe's. Lighter granites are more porous than the darker shades and require sealing (this only helps to prevent and does not stop staining) Our lighter shades of granite worktops are supplied with a care pack when fitted which contains a sealer, cleaner and polish. 

The manufacturers of the sealers recommend that the granite is re-sealed every few months but this tends to be forgotten about once fitted and we advise every 6 months or yearly if you remember.

Once your granite worktops have been fitted enjoy them, they also create and ideal cool surface to make pastry and bread on.

Care & Maintenance:

All the granite should require is a wipe down with soapy water and then dry the surface off, if you have got a stubborn mark on the surface then a 'Cif' or 'Mr Muscle' or specialist granite cleaner such as BrioTop can be used to help remove this. If you wish to add a bit of extra shine to your worktop then specialist polishes can be purchased or a general household polish can be used. Be aware that if these are used regularly, as they are a wax based, a layer of wax will build up on the surface of the granite. It is not advised to polish, a honed (matt finsh) worktops as over time a polish will appear on the surface.

Please always read the label on any cleaning product before using on natural stone to check that the manufacture advise for the use of the product.

Lowe's Marble and Granite supply a range of sealers, cleaners and polish specifically designed for use on natural stone surfaces for added care of your granite worktop, vanity top or hearth.
BrioTop Natural Stone Cleaner at Lowes Marble and Granite

Do's & Don'ts:

As already mentioned granite is a durable, hard material and you should not encounter any problems with it but we advise that you bear the following in mind;

  • If you place a hot pan from the cooker or oven directly onto the cold surface of the granite then this may cause the granite to crack due to the thermal shock. We always advise that i pan stand, cork mat or trivet is used.
  • Chopping directly on to the granite work surface, may damage the work surface but will definitely blunt your knives.
  • Dropping or dragging heavy or sharp items across the surface of the granite again may cause the granite to scratch or even chip. Don't panic if the granite chips it may be possible for this to be repaired, please contact us if this happens.
  • If you spill anything on the granite surface, then clean it up as soon as you see it. Products that are more likely to mark are acidic and oil based, such as lemon juice, wine or butter and oils.
If you have any questions with regards the care and maintenance of your granite worktops then please do not hesitate to contact us, we have been asked everything you could imagine over the years.

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Marble, Limestone, Travertine:


These natural stones are more porous than granite and you need to be aware of the problem of possible staining.

It is essential that a sealer is used on the marble, limestone or travertine, although helping to prevent staining it will not protect against all spills and acid attack such as fruit juices.

 

Many general purpose household cleaners contain acid as their main ingredient. These acids will attack soft natural stones such as marble, limestone and travertine so please always check the labels and small print on any product to be used on the stone for suitability. If unsure contact the manufacture for further details or do a small test in an area that will not be seen to make sure that it is safe for use and that the product is not going to stain or damage the surface of the stone.

You also need to be aware of some everyday products that you would not expect to stain softer natural stones. These include liquid hand soaps and detergents which contain acid that will attack the stone and need to be used with caution. Again if you are unsure contact the manufacture for more details before using any products.

 

General cleaning - for marble, limestone and travertine, use a 'soap less' slightly alkaline cleaner, water and a cloth, then dry the area off with a soft cloth.

NEVER use abrasive liquids, powders or scouring pads on the stone surface, as these will scratch and damage the stone.

Please also be aware that the following food, drinks and general everyday items will mark and stain marble, limestone and travertine if they come in contact with the stone. This is not a compete list of products that can mark and stain only a few everyday items found around the home to give you a guide:

  • Wine
  • Beer
  • Fruit Juice
  • Tomato based products
  • Coffee
  • Cosmetics
  • Ink
  • Oils
  • Tea
  • Oil based adhesives

 

There are a couple of things to avoid with your marble, limestone or travertine items:

  • Do not drag any sharp or rough object across the surface of the stone as this will scratch and mark the surface.
  • Always clean any spills immediately to avoid any possible staining to the stone surface.
  • Check the labels on any products before use on the stone and contact the manufacture if unsure or do a small test in an area that will not be seen to check that it will not stain or mark the surface of the stone.

Damaged natural marble, limestone or travertine may be able to be refurbished at our factory dependent on the conditions and amount of damage caused, please contact us for further information.

If you are in doubt or would like any further advice for caring for your stone don't hesitate to contact us.

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Quartz Resin:

For maintaining quartz resin clean with a pH neutral product, rinse the area with water and then dry with a soft cloth.

If any stains do appear on your quartz resin surfaces, as with all spills wipe it up as soon as it is seen but if it is too late and the surface is marked, first wipe the area with a pH neutral product, rinse and dry. This should remove the majority of marks on the surface, if not try a 'Cif' type cream on more stubborn stains if required. If this has still not removed the mark from the quartz resin, please contact us for further information or have a look on the manufactures websites for recommendations.

Do not use:

  • Externally,
  • In areas of bright sunlight,
  • Near or under strong UV rays,
  • Bleach or solvent for over 12 hours, or in permanent contact with the surface,
  • Grease removers e.g. oven and hob cleaners,
  • Water-repellents or sealants to polish the surface,
  • Products with a pH over 10,
  • Chlorine based products,
  • Near heat sources e.g. deep fat fryers and hot pans.
  • Unblocking products,

 

  • The surfaces of quartz resin must not be re-polished.
  • Always use a place mat / trivet if placing hot pots and pans on the quartz resin surface.

If you are in doubt or would like any further advice for caring for your quartz resin don't hesitate to contact us.

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Tiles:

Natural and Man-Made Floor tiles are generally supplied honed or textured. A polished finish to a marble, limestone or travertine floor tiles can cause a slip hazard, as well as over time, foot traffic wearing away the polish to leave a dull area. This is less of an issue with granite or man-made engineered tiles which are much more durable under foot although the polished surface can still cause a slip hazard.

 

Engineered tiles are man made and a harder more durable alternative to natural softer stones such as marble, limestone and travertine, therefore less prone to staining and marking along with easier maintenance.

Maintenance for both the natural and engineered tiles are the same. Sweep, vacuum or dust the floors or walls to remove any loose particles and if further cleaning is required then the area can washed down either by hand or using a mop with a solution of warm water and a mild detergent, always check the labels on the products for suitability on the stone that you are cleaning.

Specialist sealers are available for these products please contact us for further details.

If you are in doubt or would like any further advice for caring for your tiles don't hesitate to contact us.

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